Shipping Policy

We are committed to delivering your order in a timely, secure, and discreet manner. All orders are processed and inspected within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day. Please note that processing time is separate from shipping time and may be slightly extended during peak seasons or promotional periods due to increased order volume.

We offer reliable shipping services to most international destinations, with multiple delivery options available at checkout to accommodate different needs. Standard shipping typically takes 7–15 business days to arrive after dispatch, while expedited shipping reduces delivery time to 3–7 business days. Shipping costs are calculated automatically based on package weight, destination, and selected delivery speed. All packages are discreetly packaged to protect your privacy, with no visible branding or product descriptions on the exterior.

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number, allowing you to monitor your delivery status in real time. Please ensure that your shipping address is accurate and complete, as we cannot be responsible for delays or lost packages caused by incorrect, incomplete, or undeliverable address information. If your package is returned to us due to an invalid address, you may be responsible for additional re-shipping fees.

In the unlikely event that your order is lost, damaged, or missing during transit, please contact our support team immediately with your order number and relevant details. We will investigate the issue with the shipping carrier and assist you in resolving the problem as quickly as possible, whether through resending the item or providing a suitable solution. We do not ship to PO boxes or certain restricted locations. Delivery times are estimates and not guaranteed, as delays may occur due to customs clearance, weather conditions, transportation issues, or other factors beyond our control. We appreciate your patience and understanding should any unforeseen delays arise.